Refund Policy

Effective Date: 10/15/2024

At Bintensive, we are committed to providing high-quality educational resources. Our refund policy ensures fairness and transparency.

Applicability:


This refund policy applies to:

1.⁠ ⁠Premium services (e.g., access to exclusive content, one-on-one tutoring)
2.⁠ ⁠Digital products (e.g., e-books, study guides)
3.⁠ ⁠Payment plans

Refund Eligibility:


You are eligible for a refund if:

1.⁠ ⁠You cancel your subscription within 7 days of purchase.
2.⁠ ⁠You receive a defective or corrupted digital product.
3.⁠ ⁠We fail to deliver promised services or content.

Refund Process:


To request a refund:

1.⁠ ⁠Email info@bintensive.info with your order number and reason for refund.
2.⁠ ⁠Provide proof of purchase and payment.
3.⁠ ⁠Refunds will be processed within 5-7 business days. 

Refund Amount:


Refunds will be issued in the original payment amount, minus:

1.⁠ ⁠Transaction fees (if applicable)
2.⁠ ⁠Handling fees (if applicable)

Cancellation Policy:


To cancel a subscription:

1.⁠ ⁠Log in to your account and navigate to the subscription settings.
2.⁠ ⁠Click "Cancel Subscription" and confirm.

Exceptions:


No refunds will be issued for:

1.⁠ ⁠Partially used services or content.
2.⁠ ⁠Digital products that have been downloaded.
3.⁠ ⁠Services or content accessed through unauthorized means.

Changes to Refund Policy:

We reserve the right to update this refund policy. Changes will be posted on this page.

Contact Us:


For refund-related inquiries, please contact:
info@bintensive.com

Last Updated: 10/15/2024