At Bintensive, we are committed to providing high-quality educational resources. Our refund policy ensures fairness and transparency.
Applicability:
This refund policy applies to:
1. Premium services (e.g., access to exclusive content, one-on-one tutoring)
2. Digital products (e.g., e-books, study guides)
3. Payment plans
Refund Eligibility:
You are eligible for a refund if:
1. You cancel your
subscription within 7 days of purchase.
2. You receive a defective or corrupted digital product.
3. We fail to deliver promised services or content.
Refund Process:
To request a refund:
1. Email info@bintensive.info with your order number and reason for refund.
2. Provide proof of purchase and payment.
3. Refunds will be processed within 5-7 business days.
Refund Amount:
Refunds will be issued in the original payment amount, minus:
1. Transaction fees (if applicable)
2. Handling fees (if applicable)
Cancellation Policy:
To cancel a subscription:
1. Log in to your account and navigate to the subscription settings.
2. Click "Cancel Subscription" and confirm.
Exceptions:
No refunds will be issued for:
1. Partially used services or content.
2. Digital products that have been downloaded.
3. Services or content accessed through unauthorized means.
Changes to Refund Policy:
We reserve the right to update this refund policy. Changes will be posted on this page.
Contact Us:
For refund-related inquiries, please contact:
info@bintensive.com
Last Updated: 10/15/2024
